Technical Customer Service
Packaging

Technical Customer Service

Metal packaging has maintained a solid position in the food packaging market due to its unique combination of relevant performance aspects. These aspects include food quality and safety, sustainability, and supply chain efficiency. Envases Technical Customer Service plays a crucial role in supporting these performance aspects.

Our customers’ product quality often relies on packaging that seals completely. This places high demands on the sealing mechanism, equipment, and handling.

Improved product quality through Technical Customer Service

Envases’ Technical Customer Service Department provides expert technical advice throughout the production process to maximize our customers’ production capabilities and to help secure the highest quality of the finished product.

We assist you from development to the actual production start. In the development phase, we provide technical presentations and guidance regarding the demand for production equipment and investments.

When ready to implement, we can help with equipment adjustments and the training of seam technicians. During production, we offer maintenance and general production assistance for line optimization.

Europe only

Better seaming skills safeguard product quality

Choosing the right packaging equipment is not enough – the equipment also needs to be handled correctly. We therefore offer to train technicians and operators in how to run and maintain seaming machines. Our in-house Seaming School hosts the courses.

On the first day we study the theory. While on the second day, we teach the employees how to handle all aspects of the seaming process. This ensures that production starts effectively and safely.

  • 21-22 January 2026 
  • 20-21 May 2026
  • 16-17 September 2026
  • 18-19 November 2026

Envases conducts the planned course programmes at our Odense facility in Denmark. The training can either take place at our premises in Denmark. Alternatively, we can run the two-day course directly at the customer’s production plant. We offer the courses in Danish and English. There is also the option of adapting the written material to other languages.

Only available in Europe.

Better Seaming Skills Course

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